Help and FAQ

Last updated 31 October 2026

Why does my bus say Sched?

LTA has no live GPS signal for that bus right now, so the time is the timetable's estimate. It may be late or may not come.

Why is the nearest stop wrong?

Your phone may only be giving a rough location. Turn on Precise Location for your browser or StraitBus SG in your phone's settings, then tap Refresh.

Do I need an account?

No. Saved stops and alerts are stored on your phone.

How do I add StraitBus SG to my home screen?

• iPhone: tap Share, then Add to Home Screen.
• Android: tap Install when asked, or use the browser menu.

Are the times exact?

No. Arrival times, distances and walking times are estimates. Leave a little extra time.

How do I contact you?

Email hello@straitbus.sg.